News

Having problems with email migration?	July 28 2010, 06:26 am
If you are having problems with the email migration to Gmail please visit the following page and follow the instructions. gmail.html Your Team at Country Cablevision

Update on Email migration to Google Apps	July 28 2010, 04:30 am
This just a quick notice to let you know that we have completed the migration of email users to the Google Apps environment. Users can now send and receive mail via the Google Apps platform. We are now in the process of migrating all of the users existing mail to the Google platform. This should be completed by 9 am EST. Your Team at Country Cablevision

ACTION REQUIRED: Prepare for your email migration!

July 27 2010, 09:53 pm

Dear Valued Customer, As we announced about a week ago, we will be launching feature-rich a new email platform, powered by Google Apps™, on July 28. MIGRATION SCHEDULE The migration of your email data to the new platform will begin on July 28, 2010 at 12:01 am EST and should be complete by July 28, 2010 at 8 am EST. WHAT YOU NEED TO DO View the Quick Start Guide and Email Client configuration Guide. These guides show you how to log into the new email platform and setup your email client. IF YOU HAVE QUESTIONS Contact us at 1-800-722-4074 Your Team at Country Cablevision

Coming Soon! Country Cablevision Google Apps™ Service!

July 15 2010, 06:03 am

Dear Valued Country Cablevision Subscriber, We are excited to announce that we will soon be launching feature-rich Google Apps™, including the market-leading Gmail™ platform! Your Country Cablevision email address won't change as a result of this new service implementation — you'll simply be able to access your email via this widely popular service platform and take advantage of the following features and benefits: • Over 7GB of email storage • Access to innovative communication tools such as Google Docs™ , mobile sync, personal calendars and email search capability • "Communicate Anywhere" via web, mobile, chat and PC interfaces • 24/7 technical support • Compatibility with all major email clients Google Apps™ provides all of this on the most stable and reliable service environment in the industry. We know you'll enjoy these enhancements, and the many other ways that Google Apps™ will make your online communications more efficient. Customers who are not currently subscribed to Country Cablevisions HIGH SPEED INTERNET are incouraged to call our office and inquire about the great specials we have to offer. Call toll free today: 800-722-4074. Keep monitoring the news on our website at www.ccvn.com during the next couple of weeks for more details about the service, including when we plan to launch it in your area. In the meantime, please continue to use your email services as you have been. Thank you, The team at Country Cablevision

Planned system maintenance/upgrade 6-17-10

June 15 2010, 05:47 am

Starting at 2:00a.m. on Thursday June 17, 2010, we will be performing maintenance on our system which will interrupt all cabletv, internet, and phone services for all customers in all of our service areas. We expect the outage to impact different areas at different times but all services should return to normal by 6:00a.m. Thursday morning June 17, 2010. If you are still having cabletv problems after the maintenance period ends please call our business office at 828-682-4074 or 1-800-722-4074. If you are still having problems with internet, or phone after the maintenance period, please power cycle all devices and/or call our 24/7 tech-support line at 1-877-802-0475 or our business office. Users who have static ip addresses will be impacted by the outage but will not lose their static ip addresses. During this maintenance we will be upgrading our network for more capacity and hope all customers benefit. Thank you for understanding. Maintenance period: Begins: 02:00am 06/17/2010 Ends: 06:00am 06/17/2010

Account Access available now!	March 11 2010, 07:59 am
Just wanted to let everyone know that Account Access is available now, just click the link at the top. You will need your account# and pin# to access your account. As of right now you can only change your pin# if you want. You can however view your history, equipment, services, and last statement. Hopefully online payment options will be available in the near future. Thanks

International phone rate change	February 16 2010, 07:36 pm
Our International phone rates have changed and will go into effect on 2/17/2010. I you make International phone calls you might want to look over the new rates here: http://www.ccvn.com/internatrates.html Thanks

8-11-2009 System Maintenance

August 5 2009, 01:48 pm

Starting at 5:00a.m. on Tuesday Aug. 11, 2009, we will begin maintenance on our system which will interrupt all internet, and phone services for all customers in all of our service areas. We expect the outage to be brief and all services to return to normal by 6:00a.m. Tuesday morning Aug. 11, 2009. If you are still having internet or phone problems after the maintenance period, please power cycle all devices and/or call our 24/7 tech-support line at 1-877-802-0475. Maintenance period: Begins: 05:00am 08/11/2009 Ends: 06:00am 08/11/2009

3-26-2009 System Maintenance

March 24 2009, 05:58 pm

Starting at 5:01a.m. on Thursday Mar. 26, 2009, we will begin maintenance on our system which will interrupt all internet, and phone services for all customers in all of our service areas. We expect the outage to be brief and all services to return to normal by 6:00a.m. Thursday morning Mar. 26, 2009. If you are still having internet or phone problems after the maintenance period, please power cycle all devices and/or call our 24/7 tech-support line at 1-877-802-0475. Maintenance period: Begins: 05:01am 03/26/2009 Ends: 06:00am 03/26/2009

1-29-2009 system maintenance

January 26 2009, 09:32 pm

Starting at 12:01am on Thursday Jan. 29, 2009 we will begin maintenance on our system which will interrupt all tv, internet, and phone services for all customers in all of our service areas. We expect all services to return to normal by 6:00am Thursday morning Jan. 29, 2009. If you are still having problems with tv after the maintenance period please call our local office at 1-828-682-4074. If you are still having internet or phone problems after the maintenance period please power cycle all devices and/or call our 24/7 tech-support line at 1-877-802-0475. Maintenance period: Begins: 12:01am 01/29/2009 Ends: 06:00am 01/29/2009